Shipping and Delivery
All our orders are shipped from our warehouse via the following carrier: GLS.
Below you can find your country and shipping information.
Italy and San Marino: free shipping on orders of60 € or more; for orders under 60 €, shipping costs are 5.95 €
Zone 1: free shipping onordersof 60 € or more; for orders under 60 €,shipping costs 5.95 €
Austria, Belgium, Denmark, Germany, France, Monaco, Spain, Luxembourg, the Netherlands, Poland, the Czech Republic, Slovakia, Hungary.
Zone 2 Shipping fee: 9.95 €:
Bulgaria, Croatia, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania, Slovenia, and Sweden.
Zone 3 Shipping fee €30.00
Canary Islands, Balearic Islands.
Zone 4 Shipping fee €80.00
Israel, Kuwait, Saudi Arabia, Qatar, United Arab Emirates.
Delivery and Cancellation
Once you’ve placed your order, BAMBOOM will send you an order confirmation, followed by a tracking email once the package has been shipped. International shipments may be delayed if the package is held at customs.
For shipments to foreign countries, any customs duties, taxes, and clearance fees are the responsibility of the recipient.
You can cancel your order yourself through your customer account as long as the order has not yet been shipped. Once shipped, it will no longer be possible to cancel or modify it; therefore, please ensure that your personal information and selected items are accurate at the time of payment.
If you have any questions about the information above, please use the chat feature.
If you purchase with Scalapay, you’ll receive your order immediately and pay in 3 installments. Please note that the installments will be assigned to Incremento SPV S.r.l., its affiliates, and their assignees, and that you authorize such assignment.
Shipping and Delivery Times
Orders are processed after payment is received, within 48–72 hours from Monday through Friday, excluding holidays, unless otherwise indicated.
Orders within Italy (excluding the islands), once processed, have a delivery time of approximately 2–3 business days, barring delays on the part of the carrier; therefore, delivery times are approximate and not guaranteed.
Orders within Europe have a delivery time of approximately 2–5 business days (Monday through Friday, excluding holidays, unless otherwise specified), subject to delays by the carrier; therefore, delivery times are approximate and not guaranteed.
If a package cannot be delivered due to an incorrect address (provided by the customer) or is not picked up at the pickup location because the recipient is not present at the time of delivery, the package will be deposited at the nearest pickup location. The customer will receive a notification from the carrier with all the necessary instructions.
If the package is not picked up and is returned to the sender, the associated costs will be charged to the recipient.
For information on how to return an item, as well as return times and costs, please see the Returns and Refunds page.